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Accessibility statement for Together for Surrey

This accessibility statement applies to togetherforsurrey.org.

This website is run by the University of Surrey and Surrey County Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts using browser or device settings
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using a keyboard or speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text
  • most older PDF documents are not fully accessible to screen reader software
  • live video streams do not have captions
  • you cannot skip to the main content when using a screen reader
  • there’s a limit to how far you can magnify the map on our ‘contact us’ page

Feedback and contact information

If you have difficulty using any part of our website or think that we’re not meeting accessibility requirements, email us at contact.centre@surreycc.gov.uk and mark your email for the attention of the Web and Digital Services team.

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please email us at contact.centre@surreycc.gov.uk and mark your email for the attention of the Web and Digital Services team.

We’ll consider your request and get back to you within 5 days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Surrey County Council and University of Surrey are committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

This website is fully compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Carousel

Some of the content within our carousel may be slightly difficult to use with some accessibility software. This may fail WCAG 2.1 success criterion 2.2.2 (pause, stop, hide). There is an accessible alternative available.

How we tested this website

We are currently undertaking an accessibility review combining a manual test of a sample of pages, as well as using Siteimprove accessibility checker for automated testing of the full website.

Preparation of this accessibility statement

This statement was prepared on Monday 19th May 2025. It will be reviewed on 19th May 2026, or following any substantive updates to the website.

This website was last tested on 21.11.2024 against the WCAG 2.2 AA standard.

The test was carried out by Surrey County Council. The most viewed pages were tested using automated testing tools by our website team. A further audit of the website was carried out to the WCAG 2.2 AA standard.